Virtual Dispatch
Professional dispatch support at a fraction of US labor cost. English-fluent, logistics-trained, covering every US time zone around the clock. Included on every plan.
Join the Waitlist →The Numbers
Here's what dispatch support actually costs at US rates vs. RouteRunnerUSA.
Flat Fee vs. Commission
Most dispatch services charge a percentage of your gross. RouteRunnerUSA never touches your revenue.
Scope of Work
Your dispatcher works inside RouteRunnerUSA — your load board, your data, your operation.
Post loads, update statuses, track pipeline from pickup to delivery. No missed loads, no manual chasing.
Confirms load details, coordinates pickup windows, handles check-calls and delivery confirmations.
BOL management, rate cons, PODs. All paperwork handled correctly and filed in the platform.
Invoices generated on delivery, submitted to factoring or broker per your process.
Delays, breakdowns, load rejections — your dispatcher escalates and coordinates a resolution.
Coordinates driver availability, appointment windows, and multi-stop scheduling across your roster.
The Team
The Philippines has a large, established BPO industry built around US business operations. Logistics dispatch is one of the most common roles. Our dispatchers aren't generalists — they're trained specifically for US freight.
Professional communication with brokers, shippers, and receivers. No language barrier, ever.
BOL, POD, rate cons, FMCSA compliance — trained on US freight documentation and process.
24/7 coverage across every US time zone. Your dispatcher is on shift whenever your drivers are on the road.
Works inside RouteRunnerUSA — no external tools, no data leaving your account.
Plans with Dispatch