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Common Questions

When does RouteRunnerUSA launch?

We're in pre-launch. First 50 operators on the waitlist get 40% off for life. We'll email you when your spot is ready.

Is there a free trial?

Yes — early access operators get a 30-day free trial. No credit card required at signup.

Can I use the TMS without virtual dispatch?

Yes. The Solo plan gives you full TMS access with 5hrs/mo dispatch support. Upgrade any time for more coverage.

Is virtual dispatch 24/7?

Yes — our Manila team covers every US time zone around the clock. Solo includes 5hrs/mo, Operator 20hrs/mo, and Fleet gets a dedicated dispatcher.

Do you find loads for me?

RouteRunnerUSA manages your loads end-to-end — assignment, tracking, documents, and invoicing. You source freight on your load boards; direct DAT and Truckstop integrations are on our roadmap.

How do drivers update their loads?

Through the RouteRunnerUSA driver app. Drivers receive assignments, update status, and upload PODs from their phone — no calls or texts to chase down.

Is my dispatcher dedicated to me?

On the Fleet plan, yes — a dedicated dispatcher. Solo and Operator include monthly dispatch hours (5 and 20 hrs) handled by our trained dispatch team.

Where does my data live with an offshore team?

Your dispatcher works inside RouteRunnerUSA — your data never leaves the platform. No spreadsheets emailed around, no external tools.

Do I need to sign a contract?

No contracts. Month-to-month. Cancel any time.

What integrations are planned?

DAT load board, Truckstop, QuickBooks, and factoring company integrations are on the roadmap for Q3 2026.

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